South Harrow Banking Hub Survey

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Thank you for supporting my campaign. If you have time to let me know your views in more detail, please complete to survey below.

Banking Hub Survey

1. Please select all options which apply to you.

I live in the borough of Ealing

I own/am employed by a business based in Ealing

I live outside Ealing but use Ealing for shopping, studying or other services

2. Please provide your postcode.

If you own or are employed by a business in Ealing, what is its name?

If you own or are employed by a business in Ealing, what is its address?

3. What is the most common way that you access banking services? (Tick one)

Online

Telephone Banking

In branch/person

If other, please specify below

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4. When was the last time you visited a bank branch to access in person banking services? (Tick one)

In the last week

Over a week ago, but less than six months ago

Not in the past six months

5. Given the closure of banks in local areas and relocation to town centres which of the following locations would you use most often to access in person banking? (Tick one)

Ealing Broadway

Wembley

Harrow on the Hill

If other, please specify below

6. What mode of transport would you usually use to get to the town centre you ticked in question 5?

Car/ Van

Motorbike / Moped

Electric vehicle

Hybrid vehicle

Public transport

Cycle

Walk

If other, please specify below

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7. How long on average do you estimate it will take you to travel to the banking location you ticked in question 5, using the mode of transport you ticked in question 6? (Tick one)

20 minutes or less

21- 40 minutes

41 - 60 minutes

Over an hour

8. What age range are you in?

Under 25

25-34

35-44

45-54

55-64

65 and over

9. What services do you think would be most important in a new banking hub in South Harrow? (You may tick more than one answer)

Pay in cash

Withdraw cash

Pay in cheques

Pay bills

Get and return foreign currency

Get change

Get advice or support from a member of staff to discuss issues

Card management

Manage direct debits or standing orders

Check account balance

Collect DWP payments

Access business banking

Transfer of funds/ Making payments

No step access/ wheelchair accessible

Privacy

If other, please specify below

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10. Which of the following the high street banks do you think should have staff in the banking hub? (You may tick more than one answer)

Barclays

Halifax

HSBC

Lloyds Bank

Virgin Money

Nationwide Building Society

NatWest

Santander

TSB

If other, please specify below

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Any other comments? Such as how the lack of local banking branches will affect you?

Social channels

Twitter
Facebook
Instagram

Further details

Promoted by James Smyth, on behalf of James Murray, both at 5 Odeon Parade, Sudbury Heights Ave, Greenford, UB6 0NA.

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